![]() If there is nobody to sign for the goods when they are delivered the logistics company will leave a missed delivery advice card in your letter box advising of the failed delivery. House of Isabella will do everything possible to request that the logistic company contacts you in advance, but unfortunately we cannot be held responsible if they do not facilitate such a contact.ĭO I HAVE TO BE HOME TO RECEIVE MY ORDER? ![]() Your contact details and phone numbers are passed onto our logistic companies and they are requested to contact you in advance to advise of the anticipated date and approximate time of delivery. To ensure that your items are delivered safely to your delivery address it is advisable to have someone there to be able to sign for the goods. In most cases we expect delivery to have be completed within 10-21 days of placement of your order, depending on where you live, however please note that on occasion delivery times may change based on factors outside of our control such as supply interruptions or your delivery location. There may be a possibility of upgrading, please ask us for individual price should this be required. Please note that delivery is usually to ground floor only. If your order contains multiple products then individual products may be delivered on different days, depending on the availability of freight carriers on any given day to facilitate the delivery. For many country locations, WA, NT & Tasmania please allow approximately 2-3 weeks. We generally say allow 7-14 days for delivery depending on your delivery address. The reason for this, is because the more your purchase the greater the delivery subsidy. If you are considering purchasing a number of items, please place the items in your shopping cart and then insert your postcode. ![]() To calculate the delivery charge, simply insert your postcode into the delivery calculator on the product page. House of Isabella significantly subsidizes the cost of delivery to ensure that you receive the best possible delivery price to you, anywhere in Australia. The calculator works out the product weights and the location for delivery minus subsidies by House of Isabella to get you the best possible price and service for delivery. Delivery is calculated at the checkout page when entering your postcode into the delivery calculator. ![]()
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